As an Australian company, Souza Hub adheres to all Australian laws and regulations, including those related to payments and consumer protection. We believe in transparent and fair practices when it comes to payments, and we want to make sure our clients are well-informed about their rights and responsibilities.
For Australian customers, we follow the guidelines provided by the Australian Competition and Consumer Commission (ACCC) for payment methods. According to the ACCC, businesses are allowed to set their own payment policies, but they must be clearly stated and not misleading. We provide invoices for all services rendered, which include details about the service, the amount charged, and the GST component. We also offer a secure credit card payment option, which complies with the Payment Card Industry Data Security Standard (PCI DSS).
In terms of late payment fees, we follow the ACCC guidelines, which state that businesses are allowed to charge a reasonable amount for late payments. However, the fee must be clearly stated in the payment policy and not be excessive. We only charge a reasonable late payment fee for overdue payments, and we are always willing to work with our clients to find a mutually beneficial solution.
For international clients, we follow the Australian taxation laws regarding the collection of GST. According to the Australian Taxation Office (ATO), GST is generally payable on goods and services consumed in Australia. However, if the client is based overseas and the service is consumed outside of Australia, they may be exempt from paying GST. In such cases, we will provide an invoice excluding the GST component.
We also adhere to the Australian Consumer Law (ACL) for all our clients. The ACL provides protection for consumers against misleading or deceptive conduct, unfair contract terms, and other unfair practices. At Souza Hub, we believe in fair and transparent business practices, and we aim to provide our clients with high-quality services while adhering to all relevant laws and regulations.
If you have any questions or concerns about our payment method or your rights as a consumer, please do not hesitate to contact us. We are always happy to provide more information and work with our clients to find the best possible solutions.
